Support

DonorExpress Nonprofit Management Software is dedicated to offering superb customer support. We have found that with a little time and assistance in the beginning, the application requires very little support. But if you ever have questions, you can drop us an email or give us a call. Customer Service is what we do best so please do not be shy about giving us a call. We will be glad to help in anyway to make sure our nonprofit management software works well for you.

Help is only a phone call away. Our friendly customer service department may be reached from 8:00 AM till 6:00 PM EST Monday thru Friday.

Phone: 828.264.2577

Email: info@donorexpress.com

Download File Page

Many times we need to transfer files in order to meet your support needs. The link below will take you to a password protected download page. In the event you need to use the download page, customer support will instruct you on how to access the download page.

Click Here to go to Download File Page

Using DonorExpress Software and Microsoft Word to create Mail Merge Letters

We also get many support calls are in reference to using Microsoft Word to create response or request Mail Merge letters. We have created a special document to help with the creation Mail Merge documents with DonorExpress Software and Microsoft Word. Click Here to Download Documentation on Using Mail Merge.

DonorExpress Nonprofit Management Software Blog Site

The DonorExpress Blog site is our way of sharing thought on fundraising and building donor relationships while giving you a way to respond about what we share. Please take a minuet to visit our blog site at www.donorexpress.net. We have spend years studying how nonprofits can increase the frequency and size of a donor’s giving developing personal relationships with their donors. This is the same philosophy that we use at DonorExpress Software. We build personal relationships with all our users and have a commitment to doing what ever we can to help make DonorExpress Software work well for each user. Relationships are always a shared obligation that requires an effort on the part of both parties. So please take the time to get to know your DonorExpress Software Representative. Our goal is to offer you the best nonprofit management software and back it with superb customer service.

Free Download
Evaluation Version
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"DonorExpress is by far the BEST donor tracking system that we have worked with as a non-profit. The customer service is like no other company. The software is very user friendly and is very easy to manage. I could go on for days about how great DonorExpress has worked for us "
- Alissa Nelson -
- Children's Advocacy Center-
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“DonorExpress has been a wonderful way for us to record contributions to our park. It was easy to learn and easy to use, and their customer service staff have patiently answered any questions we’ve had.”
-Nancy Moretz-
-Green Valley Community Park, Inc.-
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DonorExpress Software
PO Box 1126
Boone, NC 28607
828.264.2577
info@donorexpress.com
www.donorexpress.com
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Meet The Makers

DonorExpress Fundraising Software was created by T.S. Marketing, Inc., a database consulting company with years of experience helping nonprofit organizations. We created DonorExpress Donor Software as a tool to help nonprofit organizations build better relationship with their donors and manage their fundraising activities. DonorExpress Donation Software is our way of giving back to the nonprofit community.

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Software Designed for the User

Fundraising software is often designed built by developers that never actually use their products. The donation software is very detailed with all the bells and whistles, but it is a nightmare for the average user to learn and use. The developers and staff at DonorExpress Donation Software have been building user friendly nonprofit software since 1992 and have put this knowledge into practice with our donor tracking software.

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Return On Investment

DonorExpress Software can help you generate many times it's cost in increased revenue for your organization. That's an easy claim for us to make because our donation tracking software costs so little. Most organizations find that they can easily raise enough money to cover the cost of DonorExpress Nonprofit Software and still make thousands of dollars for their organization with their first fundraising campaign.

Is DonorExpress Software Right for You

This is the million dollar question and of course our answer is yes. But the reality is that there is not one donor management software that fits the needs of all non-profit organizations. When shopping for fundraising software, there are many things to consider. What is your budget for donor software? What are your needs now and in the near future? Who is company that supports the nonprofit software and will you get the support you need? Only you can answer these questions. Remember that just because another nonprofit uses a product or because it cost a lot of money, does not make it the best software application for you. Download a free fully functional evaluation copy of DonorExpress Donor Software and see for yourself how our donation software can work for you.